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Cardinal Glennon Children's Hospital

Cardinal Glennon's Family Room: 314.577.5600 Ext. 5500

Below is helpful information for you to reference during your volunteer shift. Take a look!

Out of Order/Maintenance

10/8 : We have been told by hospital staff that the Washer B drain situation will not be resolved in our current room. However, the dryer portion of that stack still works. If you notice anything else not working correctly, please call the on-call phone number!

Coffee Maker Reminder

As a reminder, please check the instructions on the coffee maker if you are the one closing up for the day (these instructions are laminated and taped to the wall next to the coffee maker). This newer one has a power switch on the back and a burner switch on the front, and both need to be shut off every night or else the machine stays on and hot all night.

Hospital's October Newsletter

From Amy Leipholtz, Director of Volunteer Services​

Click Here

Panic Button Instructions

Here is how to discretely contact the hospital's public safety for any safety needs within the Family Room:​​

Click Here for detailed instructions

or for quick reference- 

On the computer keyboard,

PRESS F9 AND F11 simultaneously.

Did something stop working?

If something stops working and needs to be placed "OUT OF ORDER" during your shift, please call the on-call phone number (314-930-5292) or email familyroom@rmhcstl.org

IMMEDIATELY! Your communication is the ONLY way we will know that something is broken and needs to be repaired or replaced.

Volunteer Links

Exceed and the Volunteer Portal are both saved on the favorites bar on Chrome for easier access for you! Please utilize this link to Exceed if needed.

Exceed: rmhc.arreva.com 

Recurring Shifts Available

We have two recurring shifts that need a biweekly volunteer! If you have any interest in the shifts below, please reach out to familyroom@rmhcstl.org and we can chat about it! Thank you!! ​

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Every other Thursday: 12-3pm

Every other Friday: 3-6pm

Logging Volunteer Hours

Having issues with signing in or out of your volunteer shift while in the RMFR or did you forget to sign in or out? Please email Amy Leipholtz, Director of Volunteer Services, as she is the one who track hours and has access to helping you!

Amy.Leipholtz@ssmhealth.com

Reading the Portal Calendar: FAQ's

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